FAQS

(1) When and where does Banz Kofi roast its coffee?

Banz Kofi roasts and packages coffee, at our factory in Mount Hagen, Papua New Guinea, within 24 hours of when an order is placed using our online website. 

To maintain freshness, after the coffee is roasted and packaged, it is posted out to customers via air freight (not via sea) within 48 hours! (Once the order leaves our factory, the actual delivery time to your door will vary depending on where you live in the world.)

(2) What is difference between Arabica and Robustas? 

There’s actually dozens of varieties of coffee beans, and from an aesthetic standpoint, the shape of the beans are the most obvious distinction. The two that matter the most, however, are Arabica and Robusta, which are the two most popular types of coffee for cultivating, and there happens to be a significant difference between these two varieties, which we will elucidate for you, both differing in taste, growing conditions and price.

While Arabica beans tend to have a sweeter, softer taste, with tones of sugar, fruit, and berries, their acidity is generally higher, with that winey taste that characterizes coffee with excellent acidity.

Robusta, on the other hand, has a stronger, harsher taste, with a grain-like overtone and peanut-like aftertaste, containing a whopping twice the amount of caffeine as Arabica does, yet are inferior in overall quality compared to Arabica, which isn’t to say that no good Robusta’s exist. It’s just that Arabica is arguably better. That said, Robusta’s are easier to grow and require less altitude to get the job done, and they are also less vulnerable to pesticides and bad weather conditions. In addition, Robusta’s are grown exclusively in the Eastern Hemisphere, primarily in Africa and in Indonesia. Arabica, on the other hand, is grown in Africa, in Papua New Guinea and in Latin America. Colombia, for example, only produces Arabica beans. Some countries, like Brazil and India, produce both.

Arabica is more expensive than Robusta. Thus, the vast majority of supermarket coffee is Robusta. Furthermore, most instant and cheaper ground coffees are Robusta. You can still find Arabica in the grocery store, but just because it's labeled Arabica does not mean it’s of the highest calibre or 100% Arabica coffee.

(3) How is your coffee less acidic and less bitter?

Papua New Guinea is a tropical paradise whose climate is ideal for growing the finest coffees in the world. In bringing you this coffee, we have selected the best of Arabicas grown naturally and farmed without the use of chemical fertilizers, enhancers, pesticides or weedicides. The traditional cultivation of the trees and the high altitude of the growing areas produce a coffee that is naturally low in caffeine levels. Often associated with this is the additional benefit of low acidity, making it a safer and healthier drink for you to enjoy.

 (4) What are the benefits of harvesting your coffee at a high altitude?

The influence of geography on the flavor of a coffee bean is profound. All coffee grows in the tropics, but the altitude at which it is grown contributes significantly to a coffee’s taste profile.
High elevations above 3,000 feet to 6,000 feet and beyond provide ideal growing conditions for the coffee tree: a frost-free climate averaging 60-70º F year-round, moderate rainfall of about 80 inches, and abundant sunshine. This longer maturation process imbues the coffee bean with more complex sugars, yielding deeper, more interesting flavors. Better drainage at high elevations also reduces the amount of water in the fruit resulting in a further concentration of flavors. The soil in which the finest Arabica coffees are grown is extremely fertile, and often volcanic. 

High-grown beans are hard, dense, and possess the potential for exceptional coffee flavor. The exemplary coffees are grown between 4,000 and 6,000 feet and are produced from fruit that is picked only when ripe and prepared with care following harvest. Papua New Guinea attaches a "Mile High" designation to its mountain-grown beans. 

(5) How can I become a wholesaler/distributor?

Simply contact us at  Contact Us to register your interests/enquiry and we will get back to you.

(6) I have a suggestion. Where and to whom can I communicate this?

Please go to our "Contact" page on this website for details.

(7) Do you ship worldwide?

Yes. If the country you wish to ship to is not listed in our shopping page, please send an enquiry via our Contact Us page.